I have to bring a matter to your _________. We have received a lot of complaints from customers about late ________________ of parcels. I have come…

I have to bring a matter to your _________. We have received a lot of complaints from customers about late ________________ of parcels. I have come to the______________ that the new system we introduced last month is a complete ___________ . This seems to be due to a combination of factors, but one of the most important ones is that some__________ are not very responsible. The union __________ say it's not the workers bt the managers who are at fault. Преобразуйте слова так чтобы они подходили грамматически и лексически по содержанию текста: ATTEND, Deliver conclude, FAIL, EMPLOY, REPRESENT